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Building Better Business Workshop Series
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Workshop Series: Governance, Employees, Community, Environment, Customers

Acadiana SHRM is proud to partner with Dr. Vanessa Hill, Associate Professor of Management at University of Louisiana at Lafayette, to offer a 5 part workshop series on Building Better Business.  All sessions are eligible for SHRM and HRCI continuing education credit and are free and open to the public. The first workshop, Governance, is offered twice: January 22nd and February 5th as it offers a foundation for the series; attendance is highly encouraged but not required.

Registration is requested due to limited space. You may register for all Workshop Sessions Here. 


Workshop #1:  Governance: setting the foundation for good business

Dates: January 22, 2020 & February 5, 2020                                      Space limited to 12 participants

Time: 7:30 a.m. – 9:00 a.m.  (Sign-in at 7:15 a.m., light refreshments provided.)

Location:  UL Lafayette Continuing Education Center, 1606 Johnston Street

 

Corporate governance is often associated with large publicly traded corporations.  However, effective guidance and oversight for leaders applies for all businesses, sole proprietor, small business and large corporations alike.  This session is the first in a series of workshops focusing on building better businesses.  In addition to discussing best practices for governance, this session will introduce participants to analytics employed to measure its impact on workers, communities, customers, and the environment. 

 

Participants attending this workshop will:

·         Identify and discuss best governance practices for public and private companies

·         Discuss how measuring impact provides opportunities to communicate contributions to stakeholders

·         Review approaches for measuring business impact

 

All are welcome however; this workshop may be of particular interest to:

·         Ethics & Compliance Officers

·         HR Generalists

·         HR Managers

·         Small business owners


 

Workshop #2:  Employees: HR practices for an engaged workforce

Date: March 25, 2020

Time: 7:30 a.m. – 9:00 a.m.  (Sign-in at 7:15 a.m., light refreshments provided.)

Location: Cecil J. Picard Center, 200 East Devalcourt Street, Lafayette

 

What makes a business a “great place to work”?  Each year, Fortune Magazine publishes a list of “great places to work”.  Companies highlighted on the list enjoy high levels of employee satisfaction, low turnover, and high productivity.  In this workshop, we will examine the psychology of the employment relationship and the implications on practices that are consistent developing a reputation as a “good employer” and a “great place to work”. 

 

Participants attending this workshop will:

·         Discuss the psychological contract between employee and employer

·         Identify and discuss practices associated with businesses recognized as a great workplace.

·         Review analytics that indicate impact on employees

 

All are welcome however; this workshop may be of particular interest to:

·         Ethics & Compliance Officers

·         Compensation & Benefits Specialists

·         HR Generalists

·         HR Managers

·         Staffing & Recruiting Specialists

·         Small business owners


 

Workshop #3:  Community: Business as a force for good

Date: April 22, 2020

Time: 7:30 a.m. – 9:00 a.m.  (Sign-in at 7:15 a.m., light refreshments provided.)

Location: Cecil J. Picard Center, 200 East Devalcourt Street, Lafayette

 

Whether it is preparing holiday meals for the needy, sponsoring an event to raise money for schools, assisting with disaster relief, or providing volunteers to build affordable homes, businesses in Acadiana take pride in serving the community beyond providing goods and services.  Just like any other business function, measuring impact on the community can assist businesses in evaluating the impact of their efforts in the community.  Businesses can use this information to identify the allocation of resources and talent to yield the best results.

 

Participants attending this workshop will:

·         Discuss the importance of inclusion in supporting strong local communities

·         Recognize the role of the supply chain in strengthening global communities

·         Consider the impact of volunteering and philanthropy in communities

·         Review analytics that indicate community impact

 

All are welcome however; this workshop may be of particular interest to:

·         Ethics & Compliance Officers

·         HR Generalists

·         HR Managers

·         Marketing Managers

·         Small business owners


 

Workshop #4:  Environment:  Managing for sustainability

Date: May 6, 2020

Time: 7:30 a.m. – 9:00 a.m. (Sign-in at 7:15 a.m., light refreshments provided.)

Location: Cecil J. Picard Center, 200 East Devalcourt Street, Lafayette

 

Sustainability is commonly defined as meeting the needs of the present without compromising the ability of future generations to meet their needs.  The United Nations identifies the promotion of economic growth, social inclusion and environmental protection as the three conditions necessary for sustainability. Public concern about how products and services are produced have brought issues related to environmental preservation and social justice to the forefront. Failure to demonstrate positive action on these issues can hurt a company’s business.  In this workshop, we discuss and examine practices that promote economic development balancing concerns for social inclusion and environmental preservation.

 

Participants attending this workshop will:

·         Define and discuss sustainability

·         Identify practices that promote sustainable development

·         Discuss the positive impact of sustainable business practices on competitiveness and financial performance

·         Review analytics that indicate performance on sustainable business practices

 

 

 

All are welcome however; this workshop may be of particular interest to:

·         Ethics & Compliance Officers

·         HR Generalists

·         HR Managers

·         Safety Managers

·         Small business owners


 

Workshop #5:  Customers: Building a sustainable brand

Date: May 27, 2020

Time: 7:30 a.m. – 9:00 a.m.  (Sign-in at 7:15 a.m., light refreshments provided.)

Location: Cecil J. Picard Center, 200 East Devalcourt Street, Lafayette

 

Customers have unprecedented access to information about products, services, and the businesses that provide them.  With so many choices, successful businesses must go beyond features and price to attract customers.  Increasingly, customers prefer to do business not only with companies that treat them well, but also with businesses that demonstrate consideration for their community, their employees and the natural resources that affect our quality of life.  This workshop discusses customer rights and approaches to measuring performance on factors that build consumer trust.

 

Participants attending this workshop will:

·         Identify and discuss consumer rights

·         Examine effective practices for responsibly addressing customer needs

·         Recognize the benefits of sustainable practices for building better relationships with customers

·         Review analytics that indicate performance on building better customer relationships

 

All are welcome however; this workshop may be of particular interest to:

·         Ethics & Compliance Officers

·         HR Generalists

·         HR Managers

·         Marketing Managers

·         Small business owners


About Our Facilitator: 

 

Vanessa Hill is an Associate Professor of Management at the B.I. Moody III College of Business Administration, University of Louisiana at Lafayette.  She currently holds the Alexandre Theriot and Loretta Durand Theriot Board of Regents endowed professorship in Business Administration.  Dr. Hill earned her B.A. in Sociology, Anthropology and Psychology from Swarthmore College; her M.S.I.A. and Ph.D. from the Tepper School of Business at Carnegie Mellon University.  Before joining the faculty at UL Lafayette, Dr. Hill served on faculties at the University of Arizona, Tucson, AZ and Winthrop University, Rock Hill, SC.  She holds two professional certifications in Human Resource Management: The Senior Certified Professional (SHRM – SCP) by the Society for Human Resource Management and the Senior Professional in Human Resources (SPHR) by the Human Resource Certification Institute.

Dr. Hill currently teaches Human Resource Management, Leadership, and Business Ethics courses at the B.I. Moody III College of Business Administration at UL Lafayette.  Her research interests include corporate social responsibility, business ethics, leadership, and workplace values.  Her work has been published in Business and Society Review, Journal of Business Ethics, Journal of Management History, Journal of Applied Behavioral Science, International Journal of Management, and The Journal of Management Inquiry.  Dr. Hill serves on the editorial review boards for the journals Business & Society and The Journal of Business Ethics.  Dr. Hill’s scholarship and teaching is informed by civic and professional service.  Dr. Hill has been an active member of the International Association of Business and Society (IABS) since 2001.  She was inducted as a Fellow in the Society in 2018.  Locally, Dr. Hill is a graduate of Leadership Lafayette Class XXV. She served on the Lafayette Public Library Board of Control, the Lafayette Public Library Foundation, and Girl Scouts of Louisiana, Pines to the Gulf.